Expertise at the Core:
With over 20 years of collective experience in Customer Service and Technical Support, our founders deeply understand the critical need for top-tier support. We’ve built SummitCX on the belief that exceptional service starts with exceptional people.
We are dedicated to delivering some of the best working conditions, competitive pay, and premium benefits in the industry to all our staff—whom we treat like family. By investing in our team’s happiness and professional growth, we ensure they are energized and ready to help your business thrive. Let us manage the support, while you manage the growth—that is the SummitCX way.
Max Feeney
Director (UK) & Head of Client Strategy
Max specialises in aligning support infrastructure with business growth, ensuring every client receives a bespoke, high-impact communication strategy.
Shahbaz Mahmood
Director of Global Operations & Infrastructure
Shahbaz oversees our Center of Excellence with a focus on academic talent acquisition and maintaining the highest standards of graduate-led service delivery.
Coming soon…
Quality Assurance Manager
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